What data we use and why.
Data may include account information, name, phone number, email, communication language, appointment details, selected establishment and service, and technical data necessary to operate and secure the website.
We use this information to create and manage appointments, calculate availability, support confirmations, cancellations or rescheduling, send appointment communications, secure accounts, improve the service and resolve technical incidents.
Booking information required to provide the appointment is shared with the relevant professional. Some data may also be processed by technical service providers, such as hosting or messaging providers, where necessary to deliver the requested feature.
Appointment communications are sent through WhatsApp only when this feature is enabled and the client has agreed to receive messages directly related to the appointment.
Users may request corrections to their information or ask questions about its use through the contact details published by RDVMA. Retention periods and rights procedures will be finalised before full commercial launch.
